Believe it or not, the management team is always around and observing the service. We were even able to take 3 tennis lessons with Salvador! He is as so patient with us. The resort has so many options for fun! Lots of pool activities. This vacation has been amazing! The property is immaculate and beautiful! The food has been very good! But the service has been over the top! Everyone is very friendly and helpful! The staff really wants to make sure you are happy all the time. Lastly our most favorite duo are the pool Concierge’s Noeh and Luigi! These guys are entertaining and funny! They are very interested in ensuring your experience is top notch! Always willing to listen to feedback good and bad. At the pool, our server Hugo has been the most attentive! Junior was a great bank up on Hugo’s day off! Jackie was very friendly and wanted us to join the pool activities. He is so happy and wanting to please all his guests. You may not see them because they wear uniforms just like their teams! Carlos works very hard and wants to endure the everyone us mucho contente! Our favorites are the following: in the preferred club, Beni and the jets greets us every morning with our special coffee! At the desk Daniele has been so helpful and informative about our wedding questions.
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